“Talent is a gift, but character is a choice.” ~ John C. Maxwell
We pay a lot of attention to the “stuff” inside of business today, but not enough time on the greatest asset that a business owns….its talent. In the face of generational transition, there is confusion, conflict, productivity challenges, customer issues, leadership/management gaps, staff retention issues, and overall tension that is eroding relationships and causing businesses to lose money or stall in their growth efforts.
We took the best of the “10 Answer Keys, Communicating with the 5 Generations in the Workplace” and combined it with the expertise of the authors for this Key. We cover:
- Essentials of Communication
- Emotional Intelligence (EQ)
- Team Dynamics
- Staff Engagement
- Work Ethic
- Compensation
- Training/Development
- Leadership
- Management
- Performance Evaluations
- Sales Skills
- Customer Service
This can be a standalone strategy or married with the rest of the “10 Keys for Strategic Growth” as part of a solid Strategic Growth Plan for your organization.
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